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Protect your organization against ransomware, phishing, zero-day threats and targeted attacks.
Experience highly customizable cybersecurity solutions with minimal impact on performance, that identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management.
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Award-winning, cloud-first XDR cybersecurity platform that combines next-gen prevention, detection and proactive threat hunting capabilities.
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ESET PROTECT is the unified cybersecurity platform interface for ESET solutions across all operating systems in your network, available as cloud or on-premises deployment. Learn more
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We are a leading digital security provider with prevention-first technology, able to identify and neutralize different threat attack vectors before they can be exploited, providing best-in-class protection against the most advanced cybercriminals.
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Frequently asked questions
Can I try ESET PROTECT Platform solutions before buying?
Absolutely. If you want to see our ESET PROTECT Platform solutions in action, see our demo and YouTube video showing how to set up ESET PROTECT Cloud and deploy an ESET security product.
No installation is needed and you can experience first-hand how your cloud management will look after a few weeks of use.
If you are more interested in testing the full-feature subscription, please request a free trial. You can install and deploy our protection solutions and test them free for 30 days, without any commitment. If you are interested, our experienced country-based teams will contact you and discuss any additional questions or specific business requirements you might have.
Cloud or On-prem deployment of ESET PROTECT Platform?
ESET PROTECT Platform provides freedom of choice for both cloud and on-prem deployments. The widest range of benefits is provided via cloud deployments.
Cloud deployment enables anywhere / anytime access to all company cybersecurity data via any online connected device. It will be able to connect and report, without the need to resolve networking issues, e.g. VPNs. Compared to on-prem deployment, cloud deployment provides always up-to-date, secured information. The environment is maintained by ESET, relieving your IT department to focus on your core business. Cloud deployment of ESET PROTECT solution tiers puts ESET PROTECT Platform’s full potential at your fingertips.
When should I consider purchasing add-on?
ESET provides several tiers of subscriptions (packages) to the ESET PROTECT Platform with capabilities included based on your needs and level of protection required.
An add-on is useful and efficient to purchase in case of a specific demand or area to cover, when you do not necessarily need a higher-tier subscription (package) with all modules included. E.g. If you want to extend the data security just by adding a multi-factor authentication protection layer you can purchase ESET Secure Authentication as an add-on module without the need to purchase the whole ESET PROTECT Elite subscription tier.
However, we suggest you always compare and consider the benefits of purchasing an add-on solution versus buying a full subscription package that usually comes with better value for the price offered. Contact our sales experts who will guide you through our offering and prepare an offer tailored to your needs.
I want to protect my mobile devices. How should I proceed?
If you want to protect only your mobile devices, purchase ESET Mobile Threat Defense add-on solution and enroll all your Android, iOS or iPad OS devices via ESET PROTECT Platform. But if you need combined protection for desktop and mobile devices, you better purchase any of the ESET PROTECT subscriptions where protection of mobile devices is included by default. In the subscriptions starting from ESET PROTECT Advanced you have an extra benefit of having Mobile Threat Defense included with 1:1 ratio, that means if you buy 100 seat subscription to the ESET PROTECT Advanced solution, you get protection for 100 endpoints (and you can choose if you use it for laptops, PCs or mobiles) + extra protection for 100 mobile devices on top.
Is ESET PROTECT Entry sufficient to keep me safe?
ESET PROTECT Entry is a tier that provides an essential level of protection with proven and very effective prevention layer over your endpoints including next-generation antivirus, device control, anti-phishing and much more. Compared to other vendors, our entry solution offers not just great malware prevention (see our results in tests) but also includes other additional features such as Device control, Anti-phishing and more, that can be greatly utilized by organizations of all sizes to keep your business safe.
I am concerned about email threats. What solution should I choose?
The smartest and the most effective option is to go for ESET PROTECT Complete subscription tier with both on-prem mail security for Exchange or IBM servers and cloud app protection for Exchange Online (Microsoft 365) or Gmail (Google Workspace) included. This solution provides an extra layer of mail protection with advanced threat defense technology embedded. However, our core NGAV module Endpoint Security also includes features such as Anti-phishing that help preventing attacks from the email threat vector. And this module is included from the entry level subscription ESET PROTECT Entry.
Is there any free support included?
Yes, ESET has free technical support for our business customers included to help with troubleshooting of the deployed ESET solutions. Within the free support we provide best effort response times during standard business hours and working week. To achieve full 24/7 instant tech support and services like e.g. health check, ESET provides additional paid Premium Support services.
What is the difference between basic support and Premium Support Services?
Besides free technical support for our business customers with best effort response times we also provide two levels of paid ESET Premium Support add-on services with guaranteed SLAs and 24/7 local technical support via trained teams of professionals located across the globe (we speak 28 languages). ESET tech support is also greatly appreciated by our customers as proven by the reviews on peer review platforms (e.g. achieving 9.5 rating out of 10 on TrustRadius platform).
What is MDR Service and do I need it?
Managed Detection & Response (MDR) is a cybersecurity service that uses technology and human expertise to monitor your endpoints and company environment and respond to cyber threats 24/7. ESET helps with outsourcing the cybersecurity knowledge by utilizing our proprietary global threat intelligence and provides a superfast MDR service with a 20-minute time to detect and respond on average compared to the 16 hours that this usually takes for the internal security operations teams – SOCs. This means we swiftly identify and block any potential malicious activity in your system. The ESET MDR services fulfill the needs of enterprise-scale organizations and SMB companies from 25 seats as well. Explore our ESET MDR offering in more detail.
What is Extended Detection and Response and why should I need it on top of standard cybersecurity?
Today, organizations need increased visibility into their endpoints, devices, and network to ensure that emerging threats, risky employee behavior, and unwanted applications do not risk their profits or reputation. Extended Detection and Response (XDR) is a relatively new approach to threat detection and response that provides holistic protection against cyberattacks. This requires having an XDR tool implemented in your organization and people – security specialists – to use this tool to detect threats, identify anomalous behavior in your network and realize remediation activities to prevent sophisticated attacks from spreading. ESET provides a cloud-delivered XDR-enabling module ESET Inspect that equips risk managers and incident responders with outstanding threat and system visibility, allowing them to perform fast and in-depth root cause analysis and immediately respond to incidents.
Is there any difference in offering for customer below and above 100 devices?
No. Cybersecurity solutions and ESET PROTECT Platform capabilities are available to all business customers starting from 5 devices or 25 devices for solutions with the Detection & Response module included. There are, though, subscription tiers or add-ons you can purchase directly online from our website with a limitation of up to 100 devices. If you want to purchase a larger amount of quantity or specific services, please contact our sales team, who will support you and create a tailor-made offer according to your requirements.
How should I calculate the number of my devices and what operating systems are supported?
ESET PROTECT subscriptions cover the most popular computer, smartphone tablet, file and mail server operating systems, or cloud applications allowing you to mix and match protection among devices, servers or users in a specific module of the platform without having to purchase additional devices.
With the Modern Endpoint Protection and Server Security modules we cover operating systems:
- Computers: Windows, Mac, Linux
- Smartphones and tablets: Android, iOS and iPadOS
- File Servers: Windows, Linux
With the Mobile Threat Defense module we cover additionally extra count of devices with operating systems:
- Smartphones and tablets: Android, iOS and iPadOS
With the Mail Server Security module we cover operating systems:
- Mail Servers: Exchange or IBM
With the Cloud Application Protection module we cover users of the platforms (the count is per user, not per device):
- Microsoft 365: Exchange Online, OneDrive, Teams, SharePoint Online
- Google Workspace: Gmail, Google Drive
E.g. with a 50 devices ESET PROTECT Complete protection purchase you get 50 endpoints (and you can choose the split of the count to your computers, smartphones and file servers), extra 50 mobile devices (as part of the Mobile Threat Defense module), 60 mailboxes and mail servers (with 10 mailboxes extra) within mail server security , 60 users (with 10 users extra) within Microsoft 365 or Google Workspace cloud services.
What Integrations are supported?
All supported integrations and APIs are listed on a our Integration marketplace. The list of integration partners is growing rapidly, as we are dedicated to provide integrations with major cybersecurity vendors. To achieve this we cooperate with various vendors across the industry, covering XDR, Threat Intelligence, SIEM, SOAR, security services (MDR), and we also serve MSPs with RMM and PSA Integrations.
In case a vendor is not listed, it is still very convenient to integrate ESET solutions via APIs. We pay close attention to the needs of businesses and therefore our APIs are easy to implement – for example, all of them are documented in detailed in Swagger. For more, check here.