Ransomware: How it affects your business

Ransomware is malware that attackers can use to lock a device, or encrypt its contents, in order to extort money from the owner or operator in return for a no-guarantees promise to restore access.

5 min read

5 min read

How does ransomware work?

There are multiple techniques used by ransomware attackers including:

  • Screen locker ransomware blocks the user from accessing their device's screen while giving access to the attacker.
  • PIN locker ransomware changes the device's PIN code, blocking the user's access.
  • Disk coding ransomware encrypts the MBR (Master Boot Record) and/or critical file system structures, preventing the user from accessing their operating system.
  • Crypto-ransomware encrypts the user's files stored on disk.

Why should your business care about ransomware?

According to the Ponemon 2017 State of Cybersecurity in Small & Medium-Sized Businesses (SMB) survey, every other company in the poll had experienced a ransomware attack in the previous 12 months, some on multiple occasions. Most (79%) saw their systems infiltrated due to social engineering attacks.

These statistics document two things:

1. Contrary to their own beliefs, SMBs are becoming an increasingly interesting target for cybercriminals.

2. SMBs are more valuable targets for cybercriminals than consumers, and more vulnerable than large enterprises, as small and medium businesses typically lack the financial and information security resources of their corporate counterparts. This combination represents a “sweet spot” for the attackers.

How to keep your organisation protected from ransomware attacks

How to prevent ransomware in three basic steps:

  • Backup data on a regular basis and keep at least one full backup of the most valuable data off-line
  • Keep all software and apps – including operating systems – patched and updated
  • Use a reliable, multi-layered security solution and make sure it is patched and up-to-date

No business is completely safe from a ransomware attack

If your company has not been hit by ransomware you might be tempted to assume this threat is reserved for larger organizations. The statistics show you’d be wrong. Also, a targeted ransomware attack can get out of control and cause indiscriminate damage, even worldwide. In June 2017, a malware attack in Ukraine, detected by ESET as Diskcoder.C (aka Petya or NotPetya), soon burrowed its way out of the country. It later transpired this was a well-orchestrated supply-chain attack that infiltrated popular accounting software to attack and harm Ukrainian organizations which got out of hand, infecting many global and smaller companies, causing hundreds of millions of USD in damage.

Another ransomware worm detected by ESET as WannaCryptor.D (aka WannaCry) spread rapidly, using the leaked NSA tool EternalBlue, which exploited a vulnerability in the SMB (Server Message Block) network protocol, mainly used to provide shared access to files and printers. Despite Microsoft issuing patches for most of the targeted, vulnerable Windows OSes almost two months prior to the attack, WannaCryptor.D infiltrated networks in thousands of organizations worldwide. The cost of the damage resulting from this ransomware attack has been estimated in billions of USD.

ESET security protects against ransomware

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Protect your company computers, laptops and mobile devices with security products all managed via a cloud-based management console. The solution includes cloud sandboxing technology, preventing zero-day threats and ransomware, and full disk encryption capability for enhanced data protection.