In the 2024 Gartner® Peer Insights™ Voice of the Customer report for Endpoint Protection Platforms, ESET has an overall rating 4.6 out of 5, based on 220 reviews as of 30 April 2024. This annual report synthesises real customer reviews into valuable insights for IT decision-makers, making it an essential resource for those considering new solutions. According to Gartner, “This aggregated peer perspective, along with the individual detailed reviews, can also complement expert-generated research such as Magic Quadrants and Market Guides.“
These reviews based across various regions place ESET in the Established Quadrant in the Endpoint Protection Platforms market. Notably, ESET has been recognised as a Customers’ Choice for Midsize Enterprises. In regions like the EMEA and APAC, ESET is acknowledged as a Strong Performer. This demonstrates ESET's broad appeal and effectiveness across diverse environments.
Source: Gartner, Voice of the Customer for Endpoint Protection Platforms, 2024
Exceptional support and user satisfaction
One of the standout aspects, in our opinion, of ESET’s performance is its exceptional Support Experience, which customers rated 4.8 out of 5 based on 214 reviews as of 30th April 2024. This rating is complemented by ratings in Product Capabilities, Sales, and Deployment Experience. Furthermore, 90% of users expressed that they would readily recommend ESET to others.
Want to get more insight from Gartner review of endpoint protection platforms? Download the full report.
Gartner, Voice of the Customer for Endpoint Protection Platforms, By Peer Contributors, 28 June 2024
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Meet ESET
For more than 30 years, ESET® has been developing industry-leading IT security software and services to deliver comprehensive, multilayered protection against cybersecurity threats for businesses and consumers worldwide. ESET has long pioneered machine learning and cloud technologies that prevent, detect, and respond to malware. ESET is a privately owned company that promotes scientific research and development worldwide.
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internet users protected by ESET technology
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R&D centres worldwide
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business customers in nearly 195 countries and territories