Stay one step ahead with ESET PROTECT Platform
ESET’s business security software is designed to protect your organisation against ransomware, phishing, zero-day threats and targeted attacks. Experience highly customisable cybersecurity solutions with minimal impact on performance, that identify and neutralise known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management.
Whether you’re an enterprise, medium or small sized business, we have the perfect solution for you.
"ESET products are on top of their game.
Excellent value and performance."
IT manager, education industry (via Gartner Peer Insights)
Award-winning, cloud-first XDR cybersecurity platform that combines next-gen prevention, detection and proactive threat hunting capabilities.
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Manage your endpoints wherever you are
ESET PROTECT is the unified cybersecurity platform interface for ESET solutions across all operating systems in your network, available as cloud or on-premises deployment. Learn more
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Meet ESET
We are a leading digital security provider with prevention-first technology, able to identify and neutralise different threat attack vectors before they can be exploited, providing best-in-class protection against the most advanced cybercriminals.
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Frequently Asked Questions
How do I download/install ESET’s business security software?
We highly recommend you install and deploy our solutions through ESET’s management platforms (cloud or on-premise, depending on your preference). Managing your endpoints centrally saves time, is more efficient and provides 24/7 peace of mind. Use of our security management console is included free with your subscription. Setting up ESET solutions is quick and easy, and we will guide you through the process. Start now.
If you’d prefer to download our software locally, you can download with installers here.
If anything is unclear, please check our detailed step-by-step guides or contact our team.
I already have another ESET product or version installed, what do I do?
If you have ESET home product installed, and wish to switch to a different ESET solution, please uninstall following these instructions. Once this is completed, please attempt to install your newly-chosen ESET product again.
If you already have an older ESET business version installed, upgrade to your security into the most recent version using this guide. For further assistance please contact customer support.
What do users appreciate about ESET?
Verified customers appreciate that ESET has:
- Minimal system footprint
- Excellent malware accuracy
- Easy deployment and management
“Sleek interface and works as expected every time. All policies and remote administration is straightforward and thoroughly documented if there are questions.”
Read the full review and more on ESET’s G2 profile.
How do I know if I need a cloud solution?
A deciding factor for cloud solutions is how ‘savvy’ your company is with managed or unmanaged software. Considerations such as whether you have in-house IT or employ ad-hoc IT support should also influence your decision.
ESET PROTECT Cloud (formerly ESET Cloud Administrator) is a cloud-based management console (offered as a service) which enables centralised management of select ESET products. ESET PROTECT Cloud enables you to manage your company's network security without the need to buy, install or maintain additional hardware.
Our team of experts would be more than happy to discuss your company’s requirements and recommend the best ESET solution for your needs; contact them today.
I am unable to find a specific endpoint security product that was once offered
ESET has recently simplified its offering, so there may appear to be several products ‘missing’ which you’ve previously seen on our website. Please don’t worry; we still offer all the great business security software products that we did before, just grouped more simply under adjusted product names.
- We have added new security solutions to our offering (e.g. cloud sandboxing technology or cloud apps protection) and renamed old bundles. You can find out more about the changes here.
- Some products are currently only available only through speaking to a member of the ESET sales team. For example, this is true for our entry-level security ESET Endpoint Antivirus and bundles based on it, as well as certain on-premises variants of higher-tier bundles. If you are interested in purchasing or finding out more about any of these offerings, please contact sales and a representative will be happy to help.
- Standalone security solutions are now part of multi-component bundles. This is a great benefit, as our bundles offer multiple component cover at no additional cost. Each bundle currently includes:
- ESET Endpoint Security for Windows/macOS/Android
- ESET Endpoint Antivirus for Windows/macOS/Linux
- ESET Server Security for Windows Server/Linux/Azure
- ESET MDM for iOS and iPadOS
I only need to protect my server, do I need to buy a bundle?
ESET Business bundles offer multiple ESET products under a single subscription. This unique licencing system allows you to protect all of your company’s computers, laptops and smartphones using ESET solutions, without purchasing individual subscription for each operating system
What are ESET’s advantages over other security vendors?
The cost of your digital security is not just the visible cost of a subscription, but also the cost of managing it. ESET has a light footprint on your system, ensuring that there is little or no effect on your productivity or even your energy consumption; we call this The ESET Advantage. Find out how much ESET could save you annually.
Do I need cloud or On-prem deployment of ESET PROTECT Platform?
ESET PROTECT Platform provides freedom of choice for both cloud and on-prem deployments. The widest range of benefits is provided via cloud deployments.
Cloud deployment enables anywhere / anytime access to all company cybersecurity data via any online connected device. Users will be able to connect and report, without the need to resolve networking issues, e.g. VPNs. Compared to on-prem deployment, cloud deployment provides always up-to-date, secured information. The environment is maintained by ESET, relieving your IT department to focus on your core business. Cloud deployment of ESET PROTECT solution tiers puts ESET PROTECT Platform’s full potential at your fingertips.
When should I consider purchasing add-on?
ESET provides several tiers of subscriptions (packages) to the ESET PROTECT Platform with capabilities included based on your needs and level of protection required.
It’sis useful and efficient to purchase an add-on when you have a specific demand or area to cover, when you do not necessarily need a higher-tier subscription (package) with all modules included. E.g. If you want to extend the data security just by adding a multi-factor authentication protection layer you can purchase ESET Secure Authentication as an add-on module without the need to purchase the whole ESET PROTECT Elite subscription tier.
However, we suggest you always compare and consider the benefits of purchasing an add-on solution versus buying a full subscription package that usually comes with better value for the price offered. Contact our team of experts who will guide you through our offering and prepare an offer tailored to your needs.
I want to protect my mobile devices. How should I proceed?
If you want to protect only your mobile devices, purchase the ESET Mobile Threat Defense add-on solution and enroll all your Android, iOS or iPad OS devices via the ESET PROTECT Platform.
But if you need combined protection for desktop and mobile devices, we recommend purchasing any of the ESET PROTECT subscriptions where protection of mobile devices is included by default. In the subscriptions starting from the ESET PROTECT Advanced tier you have the extra benefit of having Mobile Threat Defense included with 1:1 ratio, that means if you buy a 100 seat subscription to the ESET PROTECT Advanced solution, you get protection for 100 endpoints (and you can choose if you use it for laptops, PCs or mobiles) + extra protection for 100 mobile devices on top.
Is ESET PROTECT Entry sufficient to keep me safe?
ESET PROTECT Entry is a tier that provides an essential level of protection with a proven and very effective prevention layer over your endpoints including next-generation antivirus, device control, anti-phishing and much more. Compared to other vendors, our entry solution offers not just great malware prevention (see our results in tests) but also includes other additional features such as Device control, Anti-phishing and more, that can be greatly utiliszed by organiszations of all sizes to keep your business safe.
I am concerned about email threats. What solution should I choose?
The smartest and the most effective option is to go for the ESET PROTECT Complete subscription tier with both on-prem mail security for Exchange or IBM servers and cloud app protection for Exchange Online (Microsoft 365) or Gmail (Google Workspace) included. This solution provides an extra layer of mail protection with advanced threat defense technology embedded.
Our core NGAV module Endpoint Security also includes features such as anti-phishing that help prevent attacks from the email threat vector. This module is included from the entry level subscription ESET PROTECT Entry.
What is the difference between basic support and Premium Support Services?
Besides free technical support for our business customers with best effort response times we also provide two levels of paid ESET Premium Support add-on services with guaranteed SLAs and 24/7 local technical support via trained teams of professionals located across the globe (we speak 28 languages). ESET tech support is also greatly appreciated by our customers as proven by the reviews on peer review platforms (e.g. achieving an over 9.0 rating out of 10 on the TrustRadius platform).
What is an MDR Service and do I need it?
Managed Detection & Response (MDR) is a cybersecurity service that uses technology and human expertise to monitor your endpoints and company environment and respond to cyber threats 24/7. ESET helps with outsourcing the cybersecurity knowledge by utilising our proprietary global threat intelligence and provides a superfast MDR service with a 20-minute time to detect and respond on average compared to the 16 hours that this usually takes for internal security operations teams – SOCs. This means we swiftly identify and block any potential malicious activity in your system. The ESET MDR services fulfill the needs of enterprise-scale organisations and SMB companies from 25 seats upward. Explore our ESET MDR offering in more detail.
What is Extended Detection and Response and do I need it on top of standard cybersecurity?
Today, organisations need increased visibility into their endpoints, devices, and network to ensure that emerging threats, risky employee behavior, and unwanted applications do not risk their profits or reputation. Extended Detection and Response (XDR) is a relatively new approach to threat detection and response that provides holistic protection against cyberattacks. This requires having an XDR tool implemented in your organisation and individuals – such as security specialists – to use this tool to detect threats, identify anomalous behavior in your network and realise remediation activities to prevent sophisticated attacks from spreading.
ESET provides a cloud-delivered XDR-enabling module, ESET Inspect, that equips risk managers and incident responders with outstanding threat and system visibility, allowing them to perform fast and in-depth root cause analysis and immediately respond to incidents.
Is there any difference in the offering for customers with below or above 100 devices?
No. Cybersecurity solutions and ESET PROTECT Platform capabilities are available to all business customers starting from 5 devices or 25 devices for solutions with the Detection & Response module included. There are, though, subscription tiers or add-ons you can purchase directly online from our website with a limitation of up to 100 devices. If you want to purchase protection for a larger amount of devices or specific services, please contact our expert team, who will support you and create a tailor-made offer according to your requirements.
What Integrations are supported?
All supported integrations and APIs are listed on our Integration marketplace. The list of integration partners is growing rapidly, as we are dedicated to providing integrations with major cybersecurity vendors. To achieve this we cooperate with various vendors across the industry, covering XDR, Threat Intelligence, SIEM, SOAR, security services (MDR), and we also serve MSPs with RMM and PSA Integrations.
In case a vendor is not listed, it is still very convenient to integrate ESET solutions via APIs. We pay close attention to the needs of businesses and therefore our APIs are easy to implement – for example, all of them are documented in detail in Swagger.
Pricing and Payment FAQs
Can I get a refund if I am not totally satisfied?
We are committed to our clients’ satisfaction and therefore offer a generous 30-day return policy. If you are not 100% satisfied with your purchase, we will be happy to provide a full refund of the purchase price.
How do I renew or add additional devices to my subscription?
You can renew, enlarge or upgrade your subscription at any time. This keeps your product up to date, maintains your uninterrupted protection, and ensures you have free access to our technical support as well as loyalty benefits.
- Start by logging into your account using your license key (XXXX-XXXX-XXXX-XXXX-XXXX) or public subscription ID.
- To renew your subscription, select the “Extend” option and adjust the period or number of devices you’d like to cover.
- If you want to add additional devices keeping the original expiration date, select “Enlarge” and adjust the number of devices you’d like to cover. We’ll match the expiry date and calculate the pro-rated price for your extra devices.
If these options are not present in your account, it’s likely that your subscription has already expired. If this is the case, we recommend purchasing a new subscription.
Can I try your solutions before buying?
Absolutely. If you want to see our ESET PROTECT management platform in action, try our interactive demo and YouTube video showing how to set up ESET PROTECT Cloud and deploy an ESET security product. No installation is needed and you can experience first-hand how your cloud management will look after a few weeks of use.
If you are more interested in testing the full-feature subscription, please request a free trial. You can install and deploy our protection solutions and test them free for 30 days, without any commitment. If you are interested, our experienced UK-based team will contact you and discuss any additional questions or specific business requirements you might have.
Is there any free support included?
Yes, ESET has free technical support for our business customers included to help with troubleshooting of the deployed ESET solutions. Within the free support we provide best effort response times during standard business hours. To achieve full 24/7 instant tech support and additional services like our e.g. health check, view our Premium Support services.
What is automatic renewal?
ESET auto-renew ensures that your ESET subscription and products are always up to date, providing continuous, year-round protection. We handle the billing and renewal for you using auto-renew, and you’ll be entitled to special renewal pricing.
By enabling auto-renew, you agree that at the end of your subscription period, we will automatically renew your subscription using the payment details currently on file. For more details, see our auto-renewal policy.
We will inform you about upcoming auto-renewal and renewal prices 30 days before your renewal date (for annual subscriptions) and after your subscription automatically renews, we will email you the transaction details.
How do I cancel my subscription?
Auto-renew is continuous, unless you turn it off after your purchase, via your account. Turning off auto-renew will not cancel your subscription – your ESET protection will continue until your subscription expires. We will notify you before subscription expiration so you may renew manually.
You cancel automatic renewal at any time.
- Start by logging into your account using your licence key (XXXX-XXXX-XXXX-XXXX-XXXX) or public subscription ID.
- Proceed to the Licence Management page, where you may use the “Auto-Renew” slider to cancel the renewal of your subscription.
- Confirm your selection to renew manually.
How should I calculate the number of my devices and what operating systems are supported?
ESET PROTECT subscriptions cover the most popular computer, smartphone tablet, file and mail server operating systems, or cloud applications allowing you to mix and match protection among devices, servers or users in a specific module of the platform without having to purchase additional devices.
With the Modern Endpoint Protection and Server Security modules we cover operating systems including:
- Computers: Windows, Mac, Linux
- Smartphones and tablets: Android, iOS and iPadOS
- File Servers: Windows, Linux
With the Mobile Threat Defense module we cover devices with operating systems:
- Smartphones and tablets: Android, iOS and iPadOS
With the Mail Server Security module we cover operating systems:
- Mail Servers: Exchange or IBM
With the Cloud Application Protection module we cover users of the below platforms (the count is per user, not per device):
- Microsoft 365: Exchange Online, OneDrive, Teams, SharePoint Online
- Google Workspace: Gmail, Google Drive
E.g. with a 50 devices ESET PROTECT Complete protection purchase you get 50 endpoints (and you can choose how this is split across your computers, smartphones and file servers), an extra 50 mobile devices (as part of the Mobile Threat Defense module), 60 mailboxes and mail servers (with 10 mailboxes extra) within mail server security , as well as 60 users (with 10 users extra) within Microsoft 365 or Google Workspace cloud services.
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