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ESET achieved remarkable results in impact on PC speed
Results based on AV-Comparatives – Independent Tests of Anti-Virus Software (PDF)
Comparison with selected competitors shown.
Test results are valid for ESET HOME Security Essential 17.1.
Recognised quality by independent tests and customers
Frequently Asked Questions
How do I download/install ESET after purchase?
You can install ESET by following these simple steps:
- Uninstall any previously installed antivirus software on your system.
- Click on the “GET STARTED” button on this page and create or login to your ESET HOME.
- Install ESET on your devices by clicking on "Protect device" button. In case you need to add your subscription first, use the “Add subscription” button.
- Choose your operating system and download the installer file.
- Install by following on-screen instructions.
Additional details regarding product installation and activation can be found here.
Watch the step-by-step video guide on how to download and install ESET HOME Security.
Can I try ESET before buying?
Yes! A free 30-day trial can be downloaded here.
Can I still purchase ESET Internet Security or ESET Smart Security Premium?
These subscriptions have been replaced with our new subscription tiers: ESET HOME Security Essential and ESET HOME Security Premium.
Using the same award-winning multilayered technology trusted by over 1 billion users worldwide, our new plans offer a range of options to suit the number of devices you wish to protect per year. All-in-one protection plans are also compatible across all major operating systems. Learn more about our recent privacy protection enhancements here.
What’s different about the new all-in-one protection plans?
Our new all-in-one protection plans will elevate your privacy and security to new heights, thanks to powerful features like the Virtual Private Network (VPN), Identity Protection and the Browser Privacy & Security extension. These features seamlessly integrate into our new subscription tiers alongside all the features you already rely on, which remain intact.
Can I still purchase NOD32 Antivirus?
Yes, you can! Our legendary ESET NOD32 Antivirus is available for purchase here.
By the way, NOD32 technology remains at the core of all our security products, including all ESET HOME Security plans. It's the legendary foundation that has propelled us into being a leading name in cybersecurity. With a proud history of more than 100 prestigious VB100 awards, we are committed to continuing the story of NOD32, ensuring it is continually enhanced with additional layers of protection to remain as effective as ever in protecting your digital life.
Can I protect mobile phones or multiple operating systems with my ESET subscription?
Definitely. ESET HOME Security Essential, ESET HOME Security Premium and ESET HOME Security Ultimate are multi-platform solutions. Use them to secure all your Windows, macOS and Android devices under one subscription—simply select how many devices you wish to protect, and enjoy powerful digital security.
Does ESET protect against types of malware such as ransomware?
You bet it does! ESET offers full protection against all forms of malware, including ransomware, spyware, keyloggers and adware. We use machine learning to stay up-to-date even with new and never-before-seen threats.
How do I set up the ESET VPN?
If you purchase ESET HOME Security Ultimate for 5-25 seats, you can activate the VPN on up to 25 devices. The number of devices you can protect with the VPN is always equal to or greater than the number of seats you purchase—so even when you purchase 5 seats, you can activate the VPN on up to 25 devices.
Watch the step-by-step video guide on how to set up ESET VPN.
Is ESET compatible with Windows?
Yes, using ESET Home Security is a fantastic way to improve the security of your Windows devices. Whether you need ESET for Windows 7, 8, 10, 11, or beyond, our Home Security Protection Plans offer the perfect solution.
With ransomware protection, privacy & identity tools, and intelligent threat detection all in addition to antivirus for PCs, laptops, and other Windows devices, our ESET Home Security plans have everything you need.
Is ESET suitable for Macs, iOS or macOS?
ESET Home Security is designed to work across the macOS ecosystem, including MacBooks, Mac minis, iPads and more. Our software is more advanced than the typical antivirus available for macs, with added security features including web and email scanning, a VPN, anti-phishing, home security management, parental control and more.
Please note that due to limitations of security applications on the platform, we do not offer antivirus for iOS (including iPhones and iPads).
Will ESET work with my Android devices?
Yes, it’s easy to add protection for Android devices to your ESET Home Security subscription. ESET Mobile Security is a complete security solution that safeguards your device from emerging threats and phishing pages, and allows you to take control of your device remotely in the event of loss or theft. To install ESET Mobile Security on your device, you simply need to download the ESET Home Security app and activate your premium account using the activation key that will have been emailed to you upon subscription purchase. If you have an ESET Home account, you can also add your device through your ESET Home console, downloading the app on the device and activating it separately.
Can I get a refund if I am not totally satisfied?
We are committed to our customers’ satisfaction and therefore offer a generous 30-day return policy. If you are not 100% satisfied with your purchase, we will be happy to provide a full refund of the purchase price.
For more details, see our refund policy.
How can I renew or add additional devices to my subscription?
You can renew, enlarge or upgrade your subscription at any time.
- Start by logging into your account using your licence/ activation key (XXXX-XXXX-XXXX-XXXX-XXXX).
- To renew your subscription, select the “Extend” option and adjust the period or number of devices you’d like to cover.
- If you wish to add additional devices under the original expiration date, select “Enlarge” and adjust the number of devices you’d like to cover. We’ll match the expiry date and calculate the pro-rated price for your extra devices.
If these options are not present in your account, it’s likely that your subscription has already expired. If this is the case, we recommend purchasing a new subscription.
If you are not sure how to renew or enlarge your subscription , please contact us for more support.
Watch the video guide on how to renew or add additional devices to your subscription.
What is automatic renewal?
By enabling automatic renewal, you agree that at the end of your licence period, we will automatically renew your licence using the payment details currently on file. For more details, see our auto-renewal policy.
We will inform you about upcoming automatic renewal prices 30 days before your renewal date (for annual subscriptions) and after your subscription automatically renews, we will email you the transaction details.
How do I cancel my automatic renewal?
Automatic renewal is continuous, unless you turn it off after your purchase, via your account. Turning off automatic renewal will not cancel your licence – your ESET protection will continue until your licence expires. We will notify you before licence expiration so that you may renew manually.
You may cancel automatic renewal at any time.
- Start by logging into your account using your licence/ activation key (XXXX-XXXX-XXXX-XXXX-XXXX) or public licence ID.
- Proceed to the Licence Management page, where you may use the “Automatic renewal” slider to cancel the renewal of your subscription.
- Confirm your selection to renew manually.
What are the minimal system requirements?
Windows:
ESET Security Ultimate, ESET Smart Security Premium, ESET Internet Security, ESET NOD32 Antivirus and VPN run on any computer with Microsoft Windows® 10, 11 and higher operating systems.
macOS:
ESET Cyber Security and VPN run on macOS 12 and higher operating systems.
Android:
ESET Mobile Security, ESET Parental Control, VPN and Password Manager run on Android 8.0 and higher operating systems. An Internet connection is required.
ESET Smart TV Security runs on Google TV OS with Google Play Store.
iOS:
ESET VPN and ESET Password Manager run on iOS 13 and higher operating systems. ESET HOME runs on iOS 14 and higher operating systems.