Delivering comprehensive cybersecurity services, Brazil

As one of the largest automotive dealership consortiums in Brazil, Grupo Servopa maintains a large network. Using a customized cybersecurity framework, ESET safeguards the company with features that include XDR software, ransomware protection and zero-day threat prevention.

We had a number of specific concerns – ESET really came through with a combination of solutions to address them all.

Leandro Lustosa Santos, Head of Infrastructure and Security at Grupo Servopa

THE CYBERSECURITY CHALLENGE

Grupo Servopa had a very clear idea of what they needed. Finding one provider to cover all their cybersecurity requirements, however, was proving quite difficult. The company has a large network spread across different regions in the Brazilian states of Paraná, Rio Grande do Sul, São Paulo and Goiás. Scale was just one concern for the organization. They also needed a comprehensive solution to address multiple cybersecurity concerns. Critically, they also wanted something that was easy to use.

THE CYBERSECURITY SEARCH

Leandro Lustosa Santos, head of Infrastructure and Security at Grupo Servopa, describes the company’s search for the right cybersecurity solutions provider: “I was looking for a more cost-effective solution than the existing Grupo Servopa digital security setup – it didn’t have the advanced features we needed, and it wasn’t cost effective. ESET sprang to mind, as I had used their products in another company. Additionally, I had recently received good comments about them from my colleagues.”

THE CYBERSECURITY SOLUTION

ESET was able to address each of Grupo Servopa’s requirements with different elements of cybersecurity technology that were easy to implement and, when combined, provide a truly comprehensive solution.

ESET PROTECT Entry secures Grupo Servopa’s expansive network. The addition of  ESET LifeGuard Advanced provides an extra layer of protection. Finally, ESET Inspect is used to optimize the company’s endpoint visibility and security.

“Considering the scale of our network, implementation was a breeze. I would like to highlight the good service provided by ESET’s partner, Security Box – they are very responsive and knowledgeable about the products they offer. Optimization was thorough – it was time well spent to get the most from ESET technology. ESET Inspect proved to be easily deployable in an environment where ESET security products are present, including central management.”

THE RESULT

“ESET’s solution helped us address one of the most important cybersecurity problems in our network – how to deal with the lack of protection for our servers. It was also a good investment decision, because the solution was much more advantageous and consolidated than the previous one. If you want a no-nonsense summary of Grupo Servopa’s experience, it’s that ESET exceeded our expectations; we recommend their solutions.”

Servopa has a large network of 1,900 workstations and 100 servers, distributed across the Brazilian states of Paraná, Rio Grande do Sul, São Paulo and Goiás. That’s a lot of ground to cover – one reason why finding a digital security solution that met all of their needs was not easy. ESET was also able to address the company’s cost concerns.

“The expense of overhauling our cyber security was always a major concern for us. However, cost-effectiveness was critical. We found the level of protection and service provided by ESET more than justified purchasing their solutions.”

With multiple security challenges to address, and a need for easy-to-use cybersecurity technology, the organization had very clear and critical digital security requirements.

“We were keenly aware of the need to have protection that our IT professionals could understand and operate easily. They found controls to be intuitive and information easy-to-understand. Using one company to provide 100% of our digital protection and addressing all of our security concerns was a tremendous relief for our IT staff. Discovering that ongoing support is fast and effective proved to me that we made the right decision.”