Canon Marketing Japan Inc. adopts MDR solution

THE CYBERSECURITY SOLUTION

ESET PROTECT MDR Ultimate’s prevention and detection mechanisms instilled a strong sense of confidence that Canon Marketing Japan would be able to effectively monitor alerts and identify processes and computers exhibiting similar behaviors post-implementation.

The company chose ESET PROTECT MDR Ultimate, and in an impressive feat it installed Endpoint Detection and Response (EDR) / Extended Detection and Response (XDR) on approximately 23,000 devices in just four months. The swift launch of enhanced security operations was made possible through the strategic use of ESET Managed Detection and Response (MDR) services, explains Mr. Seiji Fukazawa:

“This swift accomplishment can largely be attributed to the decision to leverage an MDR service for operations management. Had we opted for an in-house approach, the process of selecting and training personnel alone would have significantly prolonged the timeline, potentially leaving us vulnerable in the interim.”

The implementation of ESET’s security solutions across 23,000 endpoints has been seamless, with no concerns or complaints reported by any of the thousands of employees who utilize the system, says Mr. Taro Tanaka, General Manager of Canon Marketing Japan’s IT Architect Division:

“The usage is likely so stress-free and intuitive that it doesn’t warrant special attention. ... Nonetheless, we aim to highlight the impact of this deployment. Sharing metrics such as the alert detection rate empowers our employees to work confidently, knowing they are well-protected, which in turn fosters a culture of security awareness.”

THE RESULTS

With the adoption of ESET PROTECT MDR Ultimate, Canon Marketing Japan now benefits from a high-performing solution that relieves it of the need to acquire or maintain additional internal resources, allowing Canon Marketing Japan employees to focus on their core capabilities. As Mr. Taro Tanaka concludes:

“Lightening the operational load has a positive ripple effect, enabling our employees to approach their work with a proactive mindset. It opens up opportunities for innovation and experimentation. In hindsight, the sooner introduction of ESET PROTECT MDR Ultimate would have been beneficial. I wholeheartedly recommend it to any enterprise considering its implementation.”

THE CUSTOMER

Canon Marketing Japan Inc. is a member of the global Canon Group. It conducts marketing activities for Canon products in Japan and proposes unique solutions to a wide range of customers, from large corporations to individuals. It also operates in the field of IT security, providing “total security solutions” that solve customer problems via “technical  capabilities,” “proposal capabilities and response capabilities,” and “support capabilities.” “Our commitment to security is unwavering,” says Mr. Seiji Fukazawa, Manager of the IT Security Technical Department within Canon Marketing Japan’s IT Architect Division. Canon Marketing Japan has thousands of employees across 10 companies utilizing its system via 23,000 endpoints.