In today’s digital landscape, organizations face growing cyber threats, alert overload, and a cybersecurity skills gap. Managed Detection & Response (MDR) provides proactive 24/7 IT monitoring and advanced threat management to enhance resilience and strengthen security beyond traditional services.
ESET has been recognized by KuppingerCole as both a Market Leader and a Product Leader in the 2024 MDR Leadership Compass. Combining AI-driven insights, global threat intelligence, and expert human analysis, ESET’s MDR delivers unmatched threat detection, rapid response, and simplified security management.
Highlights from ESET PROTECT MDR evaluation
MDR Tier for SMB and Enterprise Companies
The ESET PROTECT MDR (Standard) tier is ideal for SMEs needing 24/7 monitoring and rapid threat response, while the ESET PROTECT MDR Ultimate tier targets larger enterprises with advanced investigation capabilities, greater control, and enhanced support, including NLP-based AI advisors.
Simple Pricing Model
ESET PROTECT MDR (Standard) features a simple per-seat, per-year pricing model (minimum 25 seats), scaling up to 999 seats for SMEs. MSPs can sell any number of licenses, while the Ultimate tier is recommended for organizations with 1,000+ seats.
Global Threat Intelligence
Backed by robust threat intelligence capabilities for advanced threat detection and risk mitigation, the solution includes real-time threat intelligence integration supported by a dedicated threat hunting team.
Flexible Deployment Options
The solution supports on-premises, public or private cloud, and hybrid deployments. It is available through MSSPs and channel partners, covering all major operating systems and browsers.
Third-Party Integrations
The solution offers pre-built integrations with three SIEM solutions (Microsoft Sentinel, Elastic Security, and Splunk). Customers can also create their own integrations using ESET PROTECT’s open API or syslog.
Threat Detection Capabilities
ESET MDR service detects and responds to a wide range of malicious activities, including ransomware, insider threats, and phishing, in real-time. It boasts a 20-minute Mean Time to Respond (MTTR) and includes user and attacker behavior analytics along with proactive threat hunting.
Vertical and Regional Fit
ESET MDR service supports organizations of all sizes, with tailored support for SMEs, and most verticals. It is particularly suited for organizations seeking fast response times, strong threat intelligence, excellent compliance support, local language capabilities, and comprehensive ransomware protection.
About the report
The KuppingerCole Leadership Compass provides an overview of the market for Managed Detection & Response services that manage a collection of cybersecurity technologies for a client organization to provide advanced cyber threat detection and response capabilities, including Security Operations Center as a Service (SOCaaS) offerings.
