Customer Research: Central Endpoint Management

We are looking for ESET customers using the business products to conduct online interviews with ESET Product Managers. Our goal is to understand your business security needs, how you use our products and what problems you might be facing, and how we can improve your overall experience.

More details:

• Duration is usually between 1-2 hours, depending on your availability

• Interview is conducted via Microsoft Teams

Customer Research: ESET Inspect (Cloud)

We are looking for ESET customers using ESET Inspect (cloud) to conduct online interiews with ESET Product Managers. Our goal is to collect product feedback from professionals whose daily operations (partly) entail Detection & Response activities. We are interested in your feedback and would like to use it as a valuable input in shaping the future of our XDR enabling component, ESET Inspect.

More details:

• Duration is usually between 1-2 hours, depending on your availability

• Interview is conducted via Microsoft Teams

Customer Research: Integrations of 3rd Party Solutions
with ESET Business Products Quality

We are looking for ESET customers are using (or are interested in using) ESET business products in integration with other systems. For example SIEM/ SOAR, log management systems, ticketing systems, etc. Interiews with ESET Product Managers would be about your preferences for future ESET integrations. We would like to understand how ESET business products could become a piece of puzzle in your process automation. 

More details:

• Duration is usually between 1-2 hours, depending on your availability

• Interview is conducted via Microsoft Teams

Customer Research: ESET Customer Value Survey

Description: Goal of “ESET Customer Value Survey” among ESET’s customers and users of ESET’s security products amongst business clients of ESET was to identify the biggest pain points of admins, identify the biggest values provided by ESET solutions and identify features that provide the biggest value to the customer.

Customer Research:
Cloud MDM and Endpoint Security for mobile devices

The goal of this mini survey is to evaluate your companies’ basic habits when it comes to mobile devices. We are interested in knowing how your company manages and protects their mobile devices on Android and iOS/iPadOS platforms.

Duration: 5-7 minutes

Customer Research: Email Security Research

The goal of this survey is to evaluate the market preferences of the specific Email Security Technologies today and in the near future. We are interested to know about the Email setup our customers are using, as well as the feature sets they care about.

Customer Research: Customer Research with PM

We are looking for direct ESET Product Users to conduct online interviews with Product Managers (HQ) responsible for business products.

Duration:

• Usually between 1-2 hours, depending on the capacity of the end-user.
• Conducted via Microsoft Teams

Customer Research: Cloud Storage Encryption

We are looking for direct feedback from customers to influence the future development of the product. If you are a security administrator or have a similar role in your company, your opinion is of great value to us.