UA Crisis - ESET Response Center

At ESET we are deeply distressed by the events in Ukraine.

We recognize the difficult situation our customers, partners and colleagues in Ukraine have found themselves in. That is why we are offering a helping hand on several fronts.

At ESET we are deeply distressed by the events in Ukraine.

We recognize the difficult situation our customers, partners and colleagues in Ukraine have found themselves in. That is why we are offering a helping hand on several fronts.

ESET, Europe’s leading global-scale digital security provider headquartered in EU, has a responsibility to protect our shared digital progress. To ensure this happens in Ukraine we have assembled several business relevant resources to help raise security for your organization.

ESET Response

In response to the shocking decision by the Russian Government to invade Ukraine, ESET, the leading endpoint protection platform vendor headquartered in the European Union, announced it has stopped all sales to any individuals, businesses and organizations in Russia and Belarus.

All critical institutions and operators of critical infrastructure in Ukraine have been offered a free upgrade to our highest-grade solution.

Between March and May 2022, we automatically extended expiring licenses for consumers in Ukraine at no cost.

For the time being, we are keeping our technical support in Ukraine operational in case new threats arise.

ESET Researchers were the first to discover a new type of wiper malware detected in Ukraine. We continue to monitor the situation actively.

We have stopped all sales of our products in Russia and Belarus.

As part of our effort to support the affected regions, to date, the ESET Foundation donated 1 277 700 Euros for humanitarian relief in Ukraine.

Cyber Threat Status - latest news

ESET security experts from our Malware Research and Product R&D centers work around the clock to guarantee our customers are protected from new emerging threats.

ESET has the best visibility into cyberthreats in the region. With these insights, we can better protect both Ukrainian and global customers.

We are committed to sharing our expertise and knowledge with the general public and with the relevant authorities in order to improve digital resilience in these trying times.

Ground-breaking HermeticWiper research

ESET researchers uncover a new wiper that attacks Ukrainian organizations and a worm component that spreads HermeticWiper in local networks

UKRAINE CRISIS
Digital Security Resource Center

What can you do to secure your business today?

As the war in Ukraine intensifies, the risk of cyberattacks globally heightens with it. What can organizations do to improve their digital resiliency? ESET experts bring a comprehensive set of educational materials and useful tools.

For ESET business customers

Boost your security with the right settings

  • Ensure that key features such as Advanced Memory Scanner, Exploit Blocker, ESET Dynamic Threat Defense, and Ransomware Shield are all enabled.
  • Where necessary, configure HIPS and Firewall rules.
  • Make sure the most current version of the product is installed and updated.

Enable powerful cloud sandbox now

ESET is immediately increasing protection to all existing and new customers using ESET PROTECT Cloud management console by offering a 90-day trial of an Advanced Threat Defense component called ESET Dynamic Threat Defense that can be enabled with just one click in the console.

Enter your cloud console to activate it

Frequently Asked Questions

ESET’s infrastructure is globally distributed. Additionally, we don't anticipate disruption to our cloud-based services. We regularly conduct all necessary reviews to ensure business continuity against a range of scenarios, from military conflict to energy shortages and outages.

ESET has no R&D centers in Ukraine or Russia and doesn't anticipate any disruption to our services.

ESET R&D centers are located in 13 cities: Bratislava, Košice, and Žilina (Slovakia); San Diego (U.S.); Buenos Aires (Argentina); Singapore (Singapore); Taunton (United Kingdom); Jablonec nad Nisou, Prague, and Brno (Czech Republic); Krakow (Poland); Montreal (Canada); and Iasi (Romania).

ESET does not have any infrastructure in Russia or Ukraine; however, our customers might be impacted by an increase in cyberattacks.

Our IT assets comply with ISO 27001, which requires that data centers be distributed in multiple countries and regions based on the product/process.

ESET has both a business continuity plan and a disaster recovery plan in place for certain important products and services.

ESET is upgrading and providing affected customers in the Ukraine with more advanced products free of charge. Local tech support staff remain available to support customers to upgrade their products or handle and respond to any security incidents. ESET products have detections in place to identify and protect customers against newly identified malware such as HermeticWiper, HermeticWizard, HermeticRansom, and IsaacWiper.

ESET’s infrastructure is globally distributed. Additionally, we don't anticipate disruption to our cloud-based services. We regularly conduct all necessary reviews to ensure business continuity against a range of scenarios, from military conflict to energy shortages and outages.

ESET has no R&D centers in Ukraine or Russia and doesn't anticipate any disruption to our services.

ESET R&D centers are located in 13 cities: Bratislava, Košice, and Žilina (Slovakia); San Diego (U.S.); Buenos Aires (Argentina); Singapore (Singapore); Taunton (United Kingdom); Jablonec nad Nisou, Prague, and Brno (Czech Republic); Krakow (Poland); Montreal (Canada); and Iasi (Romania).

ESET does not have any infrastructure in Russia or Ukraine; however, our customers might be impacted by an increase in cyberattacks.

Our IT assets comply with ISO 27001, which requires that data centers be distributed in multiple countries and regions based on the product/process.

ESET has both a business continuity plan and a disaster recovery plan in place for certain important products and services.

ESET is upgrading and providing affected customers in the Ukraine with more advanced products free of charge. Local tech support staff remain available to support customers to upgrade their products or handle and respond to any security incidents. ESET products have detections in place to identify and protect customers against newly identified malware such as HermeticWiper, HermeticWizard, HermeticRansom, and IsaacWiper.